Privacy Policy

Last Update: April 23, 2026

Currency-Exchange.app provides currency exchange API, dashboard, billing, support, and documentation services. This Privacy Policy explains what personal information and API usage data we collect, why we use it, how long we keep it, and how you can request access, correction, export, or deletion.

Information We Collect

We collect information in the following categories:

  • Account details such as name, username, email address, company name, and login credentials.
  • Billing details such as plan, invoices, payment status, tax information, and payment processor IDs.
  • API usage data such as API key identifier, endpoint, timestamp, status code, usage count, and errors.
  • Currency request data such as source currency, target currency, amount, provider, cache status, and rate timestamp when needed to deliver a response or troubleshoot the service.
  • Support messages, attachments, and contact details you choose to send us.
  • Device and log data such as IP address, browser, user agent, referrer, and security events.
  • Cookie and preference data described in our Cookie Policy.

How We Use Information

  • Provide, operate, secure, and improve the website, API, dashboard, and billing workflows.
  • Authenticate users, manage API keys, enforce rate limits, and calculate usage or credits.
  • Process subscriptions, invoices, refunds, tax records, and payment support requests.
  • Monitor reliability, detect abuse, investigate errors, and protect the service from fraud.
  • Respond to support, privacy, legal, and security requests.
  • Send product, account, billing, and service messages. You can opt out of non-essential marketing.
  • Comply with legal obligations, enforce our terms, and resolve disputes.

API Request Data

Currency conversion inputs are processed to return a rate or converted amount. We do not sell API request data. We may retain limited operational logs for security, abuse prevention, billing, troubleshooting, and aggregate product analytics.

Cookies and Similar Technologies

We use cookies for essential sessions, security checks, preferences, analytics, support, and payment workflows. You can learn more in our Cookie Policy.

How We Share Information

We share information only when needed to operate the service or meet legal obligations, including:

  • Infrastructure, hosting, observability, email, analytics, support, and security providers.
  • Payment processors and tax providers for billing and subscription management.
  • Professional advisers when needed for legal, accounting, compliance, or dispute purposes.
  • Authorities or third parties when required by law, court order, or valid legal process.
  • A successor organization if the service is involved in a merger, acquisition, or asset transfer.

We do not sell personal information.

Retention

We keep account information while your account is active. Billing and tax records may be retained as required by law. Security and API logs are retained for a limited period needed for operations, troubleshooting, abuse prevention, and compliance. When information is no longer needed, we delete, anonymize, or aggregate it.

Your Privacy Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or export your personal information. You may also have the right to opt out of sale or sharing of personal information. Currency-Exchange.app does not sell personal information.

To make a privacy request, use our delete your data page or contact support. We may need to verify your account before completing the request.

International Processing

We may process and store information in countries other than where you live. When we transfer personal information, we use safeguards appropriate for the service provider, account type, and applicable law.

Security

We use technical and organizational controls designed to protect data, including encrypted transport, access controls, logging, vulnerability management, and limited employee access. No online service can guarantee absolute security, so please keep your password and API keys confidential.

Children

The service is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child provided personal information, contact us so we can review and remove it when appropriate.

Changes to This Policy

We may update this policy as the service, legal requirements, or data practices change. The updated date above shows when this page was last revised.

Contact

For privacy questions or requests, contact us through the contact page.